Error Code HC1
The washer's heater got dangerously hot and the machine shut itself off for safety.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC1
What This Means
Water level sensor operates without water due to freezing or other reason; Temperature sensor detects 100-150 degrees C; PBA relay malfunction; Heater or temperature sensor contact error
What actually causes this:
The washer ran the heater without enough water in the tub, often due to a water supply issue.
First Thing to Check
Unplug the washer and let it cool for at least 30 minutes before attempting any reset.
Parts Involved
How to Fix
- 1
1. Check heater resistance: should be 16.05 plus or minus 0.65 ohms
- 2
2. Check wash-thermistor at the back of the tub
- 3
3. Check for water supply issues that may leave heater dry
- 4
4. Check PBA relay function
Other Error Codes for WV60A9900AV
The laundry load is not evenly distributed, causing the washer to vibrate too much during spin.
The incoming water is too hot for the selected gentle cycle.
The washer cannot pump out the water after a wash or rinse cycle.
The washer is not getting enough electrical power to run properly.
The washer is not getting enough water or no water at all.
The washer's WiFi module has lost its connection to the main board.
The washer cannot detect the water level inside the tub.
The washer is getting too much electrical power, which can damage it.