Samsung Dishwashers2018–present

Error Code 3C

The main wash pump that sprays water isn't working properly

Moderate

Address soon - your appliance may not work properly

Also displayed as: 3C (3C1-3C6)

What This Means

Foreign object entered the circulation pump causing it to be stuck; Circulation pump is out of order; Main PBA is defective; Inverter PBA is defective

What actually causes this:

Something is stuck in the wash pump or the pump motor has failed, so water can't spray onto your dishes

First Thing to Check

Check the filter at the bottom of the tub for large debris that might have gotten into the pump

Parts Involved

Circulation Pump (BLDC)Inverter PBAMain PBA

How to Fix

  1. 1

    1. Check for foreign material in the circulation hose and circulation pump — remove blockage and reconnect connector

  2. 2

    2. Check the connections for the circulation pump connector

  3. 3

    3. Check whether the circulation pump coil is conductive (remove connector before measuring) — Normal: approximately 5.8 ohms +/-10%

  4. 4

    4. Check the operating LED (red) of the Main PBA — Normal: fully turned on while operating. If faulty, replace Main PBA

  5. 5

    5. If pump coil is faulty, replace circulation pump. If Main PBA LED is faulty, replace Main PBA

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

This Error Applies To

Samsung DW80M9 Series Dishwashers (2018) (2018–present)

Service manual exact match: DW80M9960US/AAService manual exact match: DW80M9960UG/AAService manual exact match: DW80M9550US/ACService manual exact match: DW80M9550UG/AAService manual exact match: DW80M9990US/AAService manual exact match: DW80M9990UM/AA

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