Samsung Dishwashers2018–present

Error Code 5C

The dishwasher can't drain the dirty water out

Moderate

Address soon - your appliance may not work properly

Also displayed as: 5C (5C1-5C6)

What This Means

Foreign object entered the drain pump causing it to be stuck; Drain pump is out of order; Main PBA is defective; Inverter PBA is defective; Drain hose is clogged or kinked

What actually causes this:

Food debris is clogging the drain hose or the drain pump, preventing water from draining

First Thing to Check

Check and clean the filter at the bottom of the dishwasher tub — it's likely clogged with food particles

Parts Involved

Drain PumpDrain HoseMain PBAInverter PBA

How to Fix

  1. 1

    1. Check for foreign material in the drain hose and drain pump — remove any blockage

  2. 2

    2. Check the connections for the drain pump connector — reconnect if loose

  3. 3

    3. Check whether the drain pump coil is conductive (remove connector before measuring) — Normal: approximately 88 ohms +/-7% (81.8-94.2 ohms)

  4. 4

    4. Check the operating LED (red) of the Main PBA — Normal: fully turned on while operating. If faulty, replace the Inverter PBA Assy

  5. 5

    5. Check for condensation on the PBA — remove any condensation and moisture if found

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

This Error Applies To

Samsung DW80M9 Series Dishwashers (2018) (2018–present)

Service manual exact match: DW80M9960US/AAService manual exact match: DW80M9960UG/AAService manual exact match: DW80M9550US/ACService manual exact match: DW80M9550UG/AAService manual exact match: DW80M9990US/AAService manual exact match: DW80M9990UM/AA

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