Samsung Dishwashers2018–present

Error Code 7C

The water direction controller at the bottom isn't moving properly

Moderate

Address soon - your appliance may not work properly

Also displayed as: No display (7C in recall)

What This Means

Motor gear (vane motor) is out of order; Sensor vane is out of order; Vane is physically blocked by dishes or debris

What actually causes this:

The mechanism that aims water spray in different directions is stuck or the position sensor failed

First Thing to Check

Check if a large dish or pan in the bottom rack might be physically blocking the spray mechanism

Parts Involved

Motor VaneSensor VaneMotion AssemblyMain PBA

How to Fix

  1. 1

    1. Check the connections for the motor vane and sensor vane connectors — reconnect

  2. 2

    2. Check whether the coil in motor vane is conductive (remove connectors before measuring) — check resistance between Red and Black wire (CCW) and between White and Black wire (CW). Normal: approximately 1.625-1.796k ohms

  3. 3

    3. Check position sensing with sensor vane (use n5 Service test mode) — check conduction between Brown and Black wire. Sensor ON: 0V, Sensor OFF: 5V

  4. 4

    4. Adjust Motion Assembly and find the fault — replace if faulty

  5. 5

    5. Check whether motor vane is operating normally — check operation voltage: Normal 110-120V. CCW: voltage between CN401 pin 8 (Red) and CN101 White. CW: voltage between CN401 pin 7 (White) and CN101 White. Normal: 110-120V while operating

  6. 6

    6. Check the Power Relay

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

This Error Applies To

Samsung DW80M9 Series Dishwashers (2018) (2018–present)

Service manual exact match: DW80M9960US/AAService manual exact match: DW80M9960UG/AAService manual exact match: DW80M9550US/ACService manual exact match: DW80M9550UG/AAService manual exact match: DW80M9990US/AAService manual exact match: DW80M9990UM/AA

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