Samsung Refrigerators2021–present

Error Code 24

Freezer defrost heater or its protection device has failed

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: F and R LEDs blink (item 24)

What This Means

Open freezer defrost heater element; Open bimetal protector (trips at 140°F / 60°C); Blown thermal fuse (228-230°C); Wiring disconnection at CN70; Short in heater (0 ohm reading)

What actually causes this:

The heater that melts frost off the freezer evaporator is broken or its safety cutoff has tripped, causing ice buildup

First Thing to Check

Power off the unit and measure heater resistance at CN70 pins 3-1 with a multimeter before anything else

Parts Involved

Freezer defrost heater (AC 120V 230W / AC 230V 230W)Bimetal protectorThermal fuse (AC 250V 10A)CN70 connector

How to Fix

  1. 1

    Separate CN70 wire from PCB

  2. 2

    Measure resistance between CN70 pin 3 (BLU) and CN70 pin 1 (BLK); should be 63 ohm +8%

  3. 3

    0 ohm indicates heater short; very high/infinite resistance indicates open heater, bimetal, or thermal fuse

  4. 4

    Check bimetal continuity separately

  5. 5

    Check thermal fuse continuity

This Error Applies To

Samsung RF18A5101 Series Refrigerators (2021) (2021–present)

Service manual exact match: RF44A5002**Service manual exact match: RF49A5102**Service manual exact match: RF57A5232**Service manual exact match: RF20A5101**Service manual exact match: RF50A5202**Service manual exact match: RF57A5002**Service manual exact match: RF5GA5202**Service manual exact match: RF20A5102**+2 more

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