Error Code 14
Ice maker temperature sensor has failed in the fridge compartment
Moderate
Address soon - your appliance may not work properly
Also displayed as: Error 14
What This Means
Ice maker thermistor open or shorted; Connector CN91-2 or CN91-1 loose; Ice maker sensor wire damaged; Moisture/ice damage to sensor
What actually causes this:
The sensor that tells the ice maker when temperatures are cold enough to harvest ice has failed, so the ice maker may stop working.
First Thing to Check
Remove the ice bucket and inspect the ice maker sensor wire and its connector at the back of the ice maker.
Parts Involved
How to Fix
- 1
Check voltage at MAIN PCB CN91-2 to CN91-1: should be between 1.0V and 4.5V
- 2
Disconnect CN91 and measure resistance at pins 7 and 12
- 3
0 ohm = short trouble; infinite ohm = open trouble
- 4
Check MICOM IC01 pin #14 (R925 on PCB)
This Error Applies To
Samsung RF23M85 Series Refrigerators (2017) (2017–present)
Related Error Codes
Mid drawer damper heater has an open or short circuit
Refrigerator defrost sensor has failed or disconnected
Freezer defrost sensor has failed or lost connection
Freezer temperature sensor has failed or lost connection
Ambient room temperature sensor has failed
Refrigerator compartment temperature sensor has failed or disconnected
Flex Zone (middle drawer) temperature sensor has failed
Freezer evaporator fan motor is not running or not responding