Error Code 23
Compressor cooling fan is not running
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: Error 23
What This Means
Compressor cooling BLDC fan motor failed; No 7V-12V supply at CN32-12 to CN32-13; Pulse feedback absent at CN32-11; Obstruction in compressor compartment fan
What actually causes this:
The fan that cools the compressor at the bottom of the refrigerator has failed, which can cause the compressor to overheat and shut down.
First Thing to Check
Pull the refrigerator away from the wall, access the back panel, and check whether the compressor area fan is spinning.
Parts Involved
How to Fix
- 1
Check voltage at MAIN PCB CN32-12 to CN32-13: should be DC 7V to 12V
- 2
Check pulse signal at CN32-11
- 3
Inspect compressor compartment for obstructions
This Error Applies To
Samsung RF23M85 Series Refrigerators (2017) (2017–present)
Related Error Codes
Mid drawer damper heater has an open or short circuit
Refrigerator defrost sensor has failed or disconnected
Freezer defrost sensor has failed or lost connection
Freezer temperature sensor has failed or lost connection
Ambient room temperature sensor has failed
Refrigerator compartment temperature sensor has failed or disconnected
Flex Zone (middle drawer) temperature sensor has failed
Freezer evaporator fan motor is not running or not responding