Samsung Refrigerators2017–present

Error Code 41

Main board and display panel cannot communicate with each other

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: Error 41

What This Means

Communication cable disconnected or damaged; Main PCB failed; Panel PCB failed; Connector at upper hinge area loose

What actually causes this:

The control board and the front display panel have lost their data connection, usually from a damaged cable in the door hinge area.

First Thing to Check

Open and close the right refrigerator door fully — a broken wire in the hinge area is the most common cause of this error.

Parts Involved

Main PCBPanel (Dispenser) PCBCommunication harness

How to Fix

  1. 1

    Inspect communication cable between main PCB and panel PCB for damage

  2. 2

    Confirm cable connections at both ends

  3. 3

    Use oscilloscope to verify serial data signal on communication line

  4. 4

    Replace Main PCB and/or Panel PCB if cable is intact

This Error Applies To

Samsung RF23M85 Series Refrigerators (2017) (2017–present)

Service manual exact match: RF23M85*0**Service manual exact match: RF23M8590SG/AAService manual exact match: RF23M8570SG/AAService manual exact match: RF23M8590SR/AAService manual exact match: RF23M8570SR/AA

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