Error Code 71
Freezer temperature is abnormally high for too long
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: Error 71
What This Means
Door left open for a long time; Hot food placed in freezer; Defrost cycle running extended time; Compressor or refrigeration system failure
What actually causes this:
The freezer got too warm — most likely from a door left open, hot food placed inside, or a cooling system problem.
First Thing to Check
Make sure the freezer door is fully closed and the door gasket is not damaged or blocked by food.
How to Fix
- 1
Check if freezer door was left open or is not sealing properly
- 2
Check if hot food was recently placed in the freezer
- 3
If no obvious cause, check compressor operation and refrigeration cycle
This Error Applies To
Samsung RF23M85 Series Refrigerators (2017) (2017–present)
Related Error Codes
Humidity sensor in the fridge compartment has failed
Ice bucket compartment heater has an open or short circuit
Mid drawer damper heater has an open or short circuit
Auto-fill water tank has detected an overflow
Refrigerator defrost sensor has failed or disconnected
Freezer defrost sensor has failed or lost connection
Freezer temperature sensor has failed or lost connection
Ambient room temperature sensor has failed