Error Code 6
Freezer defrost heater circuit malfunction or stuck heater
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 24 (RZ32/RZ11/RQ32) / no code (RR39/RR14)
What This Means
Separation of housing related to defrost heater; Defrost heater contact error; Disconnection or short circuit; Defective temperature fuse; Defrost heater failure
What actually causes this:
The freezer defrosting heater is either not heating when it should, or heating continuously without stopping, causing ice to accumulate or water to leak
First Thing to Check
Check if ice is building up in the freezer; if so, the defrost heater may not be working at all
Parts Involved
How to Fix
- 1
Check defrost heater supply voltage
- 2
Verify temperature fuse continuity
- 3
Inspect heater element for visible damage
- 4
Check defrost thermostat setting
This Error Applies To
Samsung RR39T74 Series Refrigerators
Related Error Codes
Room temperature sensor circuit failure detected
Exterior room temperature sensor circuit failure
Freezer defrost heater approaching shutdown failure within 5 minutes
Compressor motor drawing excessive current indicating short or mechanical jam
Inverter power module temperature exceeded safe limit and shut down
Defrost cycle temperature sensor circuit failure
Compressor power control IC fault or compressor winding fault detected
AC mains voltage is too high, exceeding safe operating range