Samsung Washers2014–present

Error Code E2

A button on your washer's control panel appears stuck.

Moderate

Address soon - your appliance may not work properly

Also displayed as: E2

What This Means

Power button is pressed continually for more than 12 seconds; A switch is jammed or stuck due to being pressed unevenly from control panel deformation; Screws holding the sub PBA are tightened too much; A button other than Power is continually pressed for more than 30 seconds; Deformation of an internal plastic injection part

What actually causes this:

A button is physically stuck in the pressed position, often from spilled detergent or grime getting under the buttons.

First Thing to Check

Press each button on the control panel a few times to see if any feel stuck or do not spring back.

Parts Involved

Sub PBAControl PanelMain PBA

How to Fix

  1. 1

    1. Check whether the Power switch or button is continuously pressed

  2. 2

    2. Check the contact between the control panel buttons and their corresponding tact switch

  3. 3

    3. Check whether the service PBA holding screws are fastened too tight — if so, loosen them a little (there must be a gap between a control panel button and its corresponding tact switch)

  4. 4

    4. Check if a button other than the on/off button is continually pressed

  5. 5

    5. The E2 error occurs approximately 30 seconds after if the main relay has occurred — check the connections. If no error in connections, replace the main PBA

This Error Applies To

Samsung WF42H5000AW Series Washers (2014) (2014–present)

Service manual exact match: WF42H5000AW/A2

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