Error Code dc
Your washer's load is off-balance and it cannot spin properly.
Moderate
Address soon - your appliance may not work properly
Also displayed as: dc
What This Means
Laundry causing unbalanced load; Motor hall sensor fault
What actually causes this:
Heavy items like towels or a comforter have bunched up on one side of the drum.
First Thing to Check
Pause the cycle, open the door, and spread the clothes evenly around the drum.
Parts Involved
How to Fix
- 1
1. Check the type of laundry — check whether they may cause an unbalanced situation
- 2
2. Educate the consumer in this case
- 3
3. Press pause to reposition the load contents — remove a few items or complete the wash cycle
- 4
4. Press start to continue
This Error Applies To
Samsung WF42H5000AW Series Washers (2014) (2014–present)
Related Error Codes
Your washer's motor is struggling and cannot run properly.
Your washer cannot detect the water level properly.
Your washer's motor cannot spin the drum.
Your washer detected a problem with its motor sensor.
Your washer cannot pump the water out.
The control boards inside your washer are not communicating.
Your washer is not getting enough water.
Your washer is not getting the right amount of electrical power.