Name: Samsung RF24J9960S4
Brand: Samsung

Question 1

What does error code 11E mean on Samsung RF24J9960S4?

Accepted Answer

Cool Select Room defrost sensor failed. Cause: Connector at CN30 pins 6 and 8 separated; Wire damage; Failed defrost thermistor.

Question 2

What does error code 13E mean on Samsung RF24J9960S4?

Accepted Answer

Door area humidity sensor is open or shorted. Cause: Connector at CN41 pins 3 and 4 loose or separated; Sensor wire open or shorted; Failed humidity sensor.

Question 3

What does error code 15E mean on Samsung RF24J9960S4?

Accepted Answer

Freezer fan motor stopped or not sending feedback. Cause: Defective BLDC fan motor (ARES2120RA); Wire harness to fan motor separated or damaged; Feedback signal line contact failure at CN76.

Question 4

What does error code 16E mean on Samsung RF24J9960S4?

Accepted Answer

Internal fridge humidity sensor disconnected or failed. Cause: Connector at CN30 pins 7 and 8 loose; Wire open or shorted; Failed sensor.

Question 5

What does error code 17E mean on Samsung RF24J9960S4?

Accepted Answer

Condenser fan in machine compartment is not running. Cause: Defective condenser fan motor (DRCP8020LA); Wire harness separation; Feedback signal contact error at CN76 pin 11.

Question 6

What does error code 18E mean on Samsung RF24J9960S4?

Accepted Answer

Cool Select Room fan stopped or not sending feedback. Cause: Defective Cool Select fan motor; Wire separation; Feedback contact error at CN76 pin 8.

Question 7

What does error code 19E mean on Samsung RF24J9960S4?

Accepted Answer

Ice room fan motor is not working. Cause: Defective ice room fan motor (2606JL-04W-S39); Wire separation; Feedback contact error at CN76 pin 7.

Question 8

What does error code 1E mean on Samsung RF24J9960S4?

Accepted Answer

Freezer temperature sensor failed or disconnected. Cause: Sensor housing connector separated or loose; Wire open-circuited or short-circuited; Defective thermistor.

Question 9

What does error code 21E mean on Samsung RF24J9960S4?

Accepted Answer

Freezer defrost heater or safety cutoff device failed. Cause: Defrost heater housing connector separated at CN70; Defrost heater wire open-circuited or short-circuited; Thermal fuse blown (230°F/110°C cutoff); Bimetal thermostat stuck open; Failed defrost heater.

Question 10

What does error code 22E mean on Samsung RF24J9960S4?

Accepted Answer

Cool Select Room defrost heater circuit has failed. Cause: CV defrost heater housing connector separated at CN70; Heater wire open or shorted; Thermal fuse blown (230°F/110°C); Bimetal thermostat stuck open; Failed CV defrost heater.

RF24J9960S4

Error Codes

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Code	Meaning	Severity
11E	Cool Select Room defrost sensor failed	Moderate
13E	Door area humidity sensor is open or shorted	Moderate
15E	Freezer fan motor stopped or not sending feedback	Moderate
16E	Internal fridge humidity sensor disconnected or failed	Moderate
17E	Condenser fan in machine compartment is not running	Moderate
18E	Cool Select Room fan stopped or not sending feedback	Moderate
19E	Ice room fan motor is not working	Moderate
1E	Freezer temperature sensor failed or disconnected	Moderate