Error Code BC2
A button on the control panel is stuck or the washer thinks a button is being held down.
Moderate
Address soon - your appliance may not work properly
Also displayed as: BC2
What This Means
A switch is jammed or stuck due to uneven pressing from control panel deformation; Screws holding the sub PBA are tightened too much; A button other than the Power button is continually pressed for more than 30 seconds; Deformation of an internal plastic injection part; Assembly screw for sub PBA is tightened too much
What actually causes this:
A button on the control panel is physically stuck, often from detergent residue or spilled liquid.
First Thing to Check
Press each button on the control panel to see if any feel stuck. Wipe the panel clean with a damp cloth.
Parts Involved
How to Fix
- 1
1. Check if any button on the control panel is stuck or jammed
- 2
2. Verify the screws holding the sub PBA are not overtightened
- 3
3. Check for deformation of internal plastic injection parts
- 4
4. Inspect the control panel for physical damage or warping
Other Error Codes for WV60M9900AV
The washer's heater got dangerously hot and the machine shut itself off for safety.
The laundry load is not evenly distributed, causing the washer to vibrate too much during spin.
The incoming water is too hot for the selected gentle cycle.
The washer cannot pump out the water after a wash or rinse cycle.
The washer is not getting enough electrical power to run properly.
The washer is not getting enough water or no water at all.
The washer's WiFi module has lost its connection to the main board.
The washer cannot detect the water level inside the tub.