Error Code DC1
The washer's door lock mechanism is not engaging or disengaging correctly.
Moderate
Address soon - your appliance may not work properly
Also displayed as: DC1
What This Means
Door lock switch fault; Main PCB fault; Electric wire leakage (intermittent); Door lock motor failure
What actually causes this:
The door lock motor or latch mechanism has worn out from normal use.
First Thing to Check
Unplug the washer for 5 minutes, then plug it back in and try closing the door again.
Parts Involved
How to Fix
- 1
1. Check Door-Lock SW terminal connections and contacts
- 2
2. Check Reed SW resistance: approximately 0.2 ohms between terminals (White-Green Wire)
- 3
3. Check the motor resistance: 34-51 ohms (Black-Brown Wire)
- 4
4. Check Lock/Unlock contact resistance: approximately 0.2 ohms (Lock: White-Red Wire, Unlock: White-Blue Wire)
- 5
5. Check the main PBA door sensing circuit
- 6
6. If resistance values are not within spec, replace the door lock assembly or PBA
Other Error Codes for WV60M9900AV
The washer's heater got dangerously hot and the machine shut itself off for safety.
The laundry load is not evenly distributed, causing the washer to vibrate too much during spin.
The incoming water is too hot for the selected gentle cycle.
The washer cannot pump out the water after a wash or rinse cycle.
The washer is not getting enough electrical power to run properly.
The washer is not getting enough water or no water at all.
The washer's WiFi module has lost its connection to the main board.
The washer cannot detect the water level inside the tub.