Samsung Refrigerators2021–present

Error Code 21

Freezer compartment fan motor is not running

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: F and R LEDs blink (item 21)

What This Means

Failed BLDC fan motor; Ice blockage restricting fan blade; Wiring harness damage or loose connector; Failed MAIN PCB fan drive circuit

What actually causes this:

The fan that circulates cold air through the freezer has stopped working, usually due to ice buildup on the blade or a failed motor

First Thing to Check

Open the freezer and listen for the fan — if the freezer evaporator area is heavily iced up, run a manual defrost first

Parts Involved

Freezer BLDC fan motor (DC 12V, 92mm box fan, 1.2W)MAIN PCBCN51 connector

How to Fix

  1. 1

    Check voltage between CN51 pin 17 (S/BLU) and CN51 pin 19 (GRY); should be DC 7-12V when fan is commanded on

  2. 2

    Enter manual operation mode (Test Mode FF) and verify fan operates

  3. 3

    Check pulse feedback signal at CN51 pin 15 (PNK); should alternate ~2-3V when rotating

  4. 4

    Check for ice on fan blade through cover

  5. 5

    Check door switch is functioning and not causing fan to stop

This Error Applies To

Samsung RF18A5101 Series Refrigerators (2021) (2021–present)

Service manual exact match: RF44A5002**Service manual exact match: RF49A5102**Service manual exact match: RF57A5232**Service manual exact match: RF20A5101**Service manual exact match: RF50A5202**Service manual exact match: RF57A5002**Service manual exact match: RF5GA5202**Service manual exact match: RF20A5102**+2 more

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