Error Code 13
AC mains voltage is too low for proper compressor operation
Moderate
Address soon - your appliance may not work properly
Also displayed as: 85 (RR39/RR14/RZ32/RZ11/RQ32)
What This Means
Input AC voltage too low; Loose power cord connection; Weak utility supply; Faulty inverter power supply circuit; Main board power supply failure
What actually causes this:
The home's electrical supply voltage is below the minimum required, or the power cord connection is loose
First Thing to Check
Check the wall outlet with another appliance; plug into a different outlet or check the main breaker
Parts Involved
How to Fix
- 1
Check AC input voltage with multimeter
- 2
Verify power cord connection is secure
- 3
Test main PCB DC 16V output
- 4
Check wall outlet for voltage
This Error Applies To
Samsung RR39T74 Series Refrigerators
Related Error Codes
Room temperature sensor circuit failure detected
Exterior room temperature sensor circuit failure
Freezer defrost heater approaching shutdown failure within 5 minutes
Compressor motor drawing excessive current indicating short or mechanical jam
Inverter power module temperature exceeded safe limit and shut down
Defrost cycle temperature sensor circuit failure
Freezer defrost heater circuit malfunction or stuck heater
Compressor power control IC fault or compressor winding fault detected