Samsung Refrigerators

Error Code 4

Cooling fan motor fault or motor restriction detected

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 22 (RR39/RR14) / 21 (RZ32/RZ11/RQ32)

What This Means

Fan motor restriction or jam; Feedback signal line contact error; Separation of motor wiring; Defective fan motor; Blocked fan intake

What actually causes this:

The fan that circulates cold air in the fridge compartment has stopped working, got jammed with ice, or its control signal circuit is broken

First Thing to Check

Listen if you hear the fan running; if not, unplug the refrigerator and manually spin the fan blade to see if it moves freely

Parts Involved

Cooling Fan MotorFan blade assemblyMotor connector

How to Fix

  1. 1

    Check voltage between MAIN PCB CN31 #10 ↔ #11 (should be 7V~12V)

  2. 2

    Verify fan blade rotates freely

  3. 3

    Inspect motor wiring connections

  4. 4

    Check for ice or debris blocking fan

This Error Applies To

Samsung RR39T74 Series Refrigerators

Service manual exact match: RR39T74Service manual exact match: RR14T74Service manual exact match: RZ32A74Service manual exact match: RQ32T76Service manual exact match: RR39A76Service manual exact match: RZ32T77Service manual exact match: RZ11T74Service manual exact match: RR39T76+2 more

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