Name: Samsung RF23M8570SG
Brand: Samsung

Question 1

What does error code 1 mean on Samsung RF23M8570SG?

Accepted Answer

Freezer temperature sensor has failed or lost connection. Cause: Thermistor open circuit or short circuit; Connector CN31-5 or CN31-6 loose or disconnected; Wiring harness damage between sensor and Main PCB; Failed thermistor (502AT type).

Question 2

What does error code 13 mean on Samsung RF23M8570SG?

Accepted Answer

Humidity sensor in the fridge compartment has failed. Cause: Humidity sensor module failed; Connector CN34-4 or CN34-6 loose; Moisture damage to sensor; Wiring damage.

Question 3

What does error code 14 mean on Samsung RF23M8570SG?

Accepted Answer

Ice maker temperature sensor has failed in the fridge compartment. Cause: Ice maker thermistor open or shorted; Connector CN91-2 or CN91-1 loose; Ice maker sensor wire damaged; Moisture/ice damage to sensor.

Question 4

What does error code 15 mean on Samsung RF23M8570SG?

Accepted Answer

Ice compartment temperature sensor has failed. Cause: Ice room thermistor failed; Connector CN91-2 or CN91-1 loose; Wiring damage in ice room area; Ice accumulation on sensor.

Question 5

What does error code 2 mean on Samsung RF23M8570SG?

Accepted Answer

Refrigerator compartment temperature sensor has failed or disconnected. Cause: Thermistor open circuit or short circuit; Connector CN30-5 or CN30-6 loose or disconnected; Wiring harness damage; Failed R-SENSOR thermistor (502AT type).

Question 6

What does error code 21 mean on Samsung RF23M8570SG?

Accepted Answer

Freezer evaporator fan motor is not running or not responding. Cause: Freezer BLDC fan motor failed; No 7V-12V supply to fan motor; Pulse feedback wire damaged or disconnected; Foreign object (ice) blocking fan blades; Wiring harness to fan disconnected.

Question 7

What does error code 22 mean on Samsung RF23M8570SG?

Accepted Answer

Refrigerator compartment fan motor is not running. Cause: Fridge BLDC fan motor failed; No 7V-12V supply to fan motor at CN30-8 to CN30-9; Pulse feedback wire damage at CN30-7; Ice blocking fan; Connector CN30 loose.

Question 8

What does error code 23 mean on Samsung RF23M8570SG?

Accepted Answer

Compressor cooling fan is not running. Cause: Compressor cooling BLDC fan motor failed; No 7V-12V supply at CN32-12 to CN32-13; Pulse feedback absent at CN32-11; Obstruction in compressor compartment fan.

Question 9

What does error code 24 mean on Samsung RF23M8570SG?

Accepted Answer

Freezer defrost heater circuit has an open or short fault. Cause: Defrost heater element failed (open or shorted); Bimetal thermostat tripped and not resetting; Thermal fuse blown (109-110°C fuse); Wiring open between heater and PCB.

Question 10

What does error code 27 mean on Samsung RF23M8570SG?

Accepted Answer

Mid drawer damper heater has an open or short circuit. Cause: Damper heater element failed; Bimetal or wiring open; Connector CN75-11 to CN75-12 loose.

RF23M8570SG

Error Codes

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Code	Meaning	Severity
1	Freezer temperature sensor has failed or lost connection	Critical
13	Humidity sensor in the fridge compartment has failed	Minor
14	Ice maker temperature sensor has failed in the fridge compartment	Moderate
15	Ice compartment temperature sensor has failed	Moderate
2	Refrigerator compartment temperature sensor has failed or disconnected	Critical
21	Freezer evaporator fan motor is not running or not responding	Critical
22	Refrigerator compartment fan motor is not running	Critical
23	Compressor cooling fan is not running	Critical